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Nontron is a town of 3,638 inhabitants situated in the historic area of Périgord in France. The Mayor’s office (La Mairie) needed to modernise its voice platform to cope with a growing volume of calls.
The Mayor selected the Opera Flexicom Communications platform which is marketed is France as the tiptel 6000 business system. Customer Service is a priority and the integrated Advanced Auto-Attendant option of the Opera Flexicom allows callers to route their calls quickly to the desired service department.
The office is equipped with 11 Operafone Executive telephones each with 4 line backlit display screens, 16 programmable keys and voicemail.
The Opera system is managed remotely by the system installer DMC of Périgueux. This means that the mayor’s office can receive automatic software upgrades to their system without onsite intervention.
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Solution offered: |
Distributed by:
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Installed by:
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• Opera Flexicom (tiptel 6000 Business)
• Integrated voicemail
• Auto Attendant
• Operafone IP Executive |
Tiptel France
23, Avenue Duguay-Trouin
F-78960 Voisins-le -Bretonneux
France
Internet: www.tiptel.fr |
DMC Bureautique
Parc d’Activités péri-Ouest
22 rue de la Prairie
24430 Marsac sur l’Isle
France
Internet: www.dmc-bureautique-telephonie.fr |
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